Everything people ask before they come
Questions
Study: Questions, answered
Subject: The Signature Experience
Entries: 010
The practical details
Everything guests ask before they apply. Anything not answered here, ask on the call — every application is reviewed personally, and if it’s a fit, we call within 48 hours.
(001)
What’s included?
All programming across the five nights, every meal from the wellness menu — cooked from Santerra’s kitchens and gardens — two spa treatments, a cooking class, a fitness consultation, all materials, and the full ninety days of follow-through after checkout: monthly coaching calls, weekly practices, and the day-90 re-measurement.
(002)
What’s not included?
Your travel. Every stay is villa-inclusive — there is no separate room booking. Getting to Box Canyon is up to you: two hours from Las Vegas, two and a half from Phoenix, four and a half from Los Angeles, or thirty-five minutes by road from the private airport at Lake Havasu. There is a helipad on the property.
(003)
What does it cost?
Rates are published when reservations open, and the invitation list hears first. The stay is villa-inclusive — accommodation, every meal, the treatments and the full program in one rate, with nothing sold to you once you arrive.
(004)
What if I need to cancel?
Full cancellation terms are published alongside rates when reservations open. They will be plain, fair, and written to be read.
(005)
I have dietary restrictions. Can the kitchen work with them?
Yes — everything is accommodated. The menu is built around what guests tell us before they arrive. The table is plant-forward, cooked from the gardens, with fish and poultry options through the week.
(006)
Is there alcohol?
The week is alcohol-free by design — wait until you try what’s in the glass.
(007)
How fit do I need to be?
There are no prerequisites. Every activity has a gentler version — the trails have shorter loops, the movement sessions scale to the body doing them, and everything all week is an invitation, never a requirement.
(008)
What about my phone?
Yours, always. On arrival you’ll find a small locker in your villa and an invitation to let the phone rest there — an invitation, never a rule. A landline in every villa and a steward who can find anyone in minutes mean nothing urgent ever depends on it.
(009)
What should I bring?
Layers for the high desert — mild, bright days on the trail and genuinely cold evenings once the sun drops. Good walking shoes. A swimsuit for the spa and the water facilities. The rest is waiting in your room.
(010)
What happens in the ninety days after?
The experience doesn’t end at checkout. Monthly group coaching, weekly practices that keep the work holding, the company of your cohort — and at day ninety we measure again, so you see the before-and-after in your own numbers. All of it is included.
Arrival, lemon and lavender — study imagery
